Pandectes cookie banner configuration

In this guide

What the pieces do Configuration steps Make sure everything agrees Test Common problems A realistic example Frequently asked questions

Key takeaways

Shopify has customer privacy settings and customer events. A consent app such as Pandectes adds a banner, regions and Consent Mode signals.
Configure regional defaults, categories and signals, and check that tags and pixels respect them.
Test on a real order with accept and reject.

Shopify stores need consent like any other. The platform offers privacy settings that control how its own pixels and apps behave, and third-party consent apps add banners and extra controls. This page describes the general configuration of a consent app on Shopify, using Pandectes as the example. Details change, so check the app's documentation. See Shopify tracking myths, cookie banners and Consent Mode v2.

What the pieces do

Piece	Job
Shopify customer privacy settings	Tell Shopify and its apps what the visitor allowed
Customer events and pixels	Shopify's way of running tracking; they respect the privacy state
Consent app (Pandectes)	Banner, records, regional rules, Consent Mode signals
Tag Manager and server container	Tags that must obey the same choice

Live view

Watch events arrive, live

A sample feed. In Open Tracked you see the same stream for your own store.

Configuration steps

Install the app and set the banner

Text, design, languages.

Choose regional rules

Opt-in for the EU and UK, opt-out with signals for relevant US states, defaults elsewhere.

Define categories

Necessary, analytics, marketing, preferences.

Connect to Shopify's privacy API

So Shopify's channels and pixels follow the choice.

Send Consent Mode signals

For Google tags, with defaults before tags load.

Connect Tag Manager

Add consent settings to tags.

Make sure everything agrees

Shopify channels (Meta, Google, TikTok) follow Shopify's privacy state.
Custom pixels that forward events to your tagging server check consent before sending.
Server tags check the consent state. With Open Tracked, use the Enricher's consent switches.
Your cookie notice lists the cookies your apps set.

Trusted

Brands that grow on cleaner data

Stores and agencies use Open Tracked to see which ads earn the sale.

Test

Open the store in a private window.
Reject all: check cookies and network requests for advertising tags.
Accept all: check that events reach each platform.
Place a test order in each state.
Check Shopify's customer events and your server Preview.

Common problems

SymptomPixels fire before the choice

Likely causeThe default is granted.

FixSet the default to denied where required.

SymptomReject does not stop a channel app

Likely causeThe app does not follow the privacy API.

FixCheck its settings or support.

SymptomServer events ignore consent

Likely causeThe custom pixel does not check it.

FixAdd a check.

SymptomRegional rules misfire

Likely causeCountry detection issues.

FixTest with a VPN.

0 of 6 done

Regional rules are setCategories match my vendorsShopify channels follow the choiceCustom pixels check consentServer tags respect consentI tested accept, reject and a test order

Confirm exact settings in the app's documentation. This page is general information, not legal advice.

A realistic example

A Shopify store in Europe installs a consent app and sets the banner text. A review a month later finds that its Meta channel still sends events when a visitor rejects marketing cookies, because the channel was not connected to Shopify's privacy settings. The store enables the connection, sets regional defaults, checks that its custom pixel for the server container reads the consent state and tests reject and accept with a test order each time. The store also updates its cookie notice to list the cookies its apps set. A consent app is a tool that needs to be wired to everything that tracks. Checking each sender once, in a private window, is the most useful ten minutes in the project.

Set up in minutes

Connected in minutes

Add your domain, install the pixel, connect your ad platforms and watch the first events land.

Frequently asked questions

How do I configure a cookie banner on Shopify?

Install a consent app, set regional rules and categories, connect it to Shopify's privacy settings and Consent Mode, and test.

Do Shopify channels respect the banner?

They follow Shopify's customer privacy state, which a consent app sets. Test it.

Do I need consent for server-side events on Shopify?

Where the law requires it, yes. Check consent before sending.

How do I test consent on Shopify?

In a private window with accept and reject, and a test order each time.

Does the app replace legal advice?

No. Ask your advisor about the rules in your regions.

Do I need spreadsheets to read my results?

No. Once tracking is live, the Open Tracked analytics shows spend, revenue, ROAS and profit, and you can ask Ari, the built-in AI assistant, questions about your own numbers in plain words. Ari's allowance depends on your analytics plan.

Is Open Tracked different from Open Track or Open Space Track?

No. Open Tracked is the official name of our server-side tracking platform, and the website is opentracked.io. Many people search for it as Open Track, OpenTrack or Open Space Track. All of them lead to the same product: server-side Google Tag Manager hosting, first-party analytics and a CRM pipeline.

Fix your tracking at the source

Open Tracked hosts your server-side Tag Manager, keeps first-party cookies alive and shows what each ad is really worth.

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Written by

The Open Tracked team

We build Open Tracked: server-side tracking hosting, analytics and the tools around them, for stores that spend on ads. Questions about this guide, or an idea for the next one?

Write to us Read the docs

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